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SMTP Authentication

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Why do I need to use an SMTP server with my website?

Our current web hosting provider, Rackspace, requires SMTP authentication for all web email forms (such as a contact us page, registration form, or password reset page) in order to guarantee delivery. In addition, this is a more secure and therefore better way to configure email anyway. Without SMTP authentication, delivery is not guaranteed and is unreliable.

How can I use an external SMTP server with my CMS?

We have created some step-by-step instructions on how to specify an SMTP server for your CMS to send e-mail. If your CMS is not listed below, please contact us so that we can help you on an individual basis.

MODx requires a more in-depth solution which we can help you with. If you are using MODx, please contact us so that we can help you complete this process on your website.

What if I am using custom written PHP code with my website?

If you are using custom written PHP on your website to send e-mail, Rackspace has some sample code for use with their servers. You can view the sample code here.